Privacy Policy

Simply Antivirus Ltd Privacy Policy (Updated 06/12/2023)

Our contact details.
Simply Antivirus Ltd
PO Box 1386
Peterborough
Cambridgeshire
PE2 2TJ
Tel. 01733 852007
E-mail: info@simplyantivirus.co.uk

The type of personal information we collect.
We currently collect and process the following information:
Personal identifiers, contacts, and characteristics (for example, name and contact details)
• [Name, Address, Email and Telephone number if provided]

How do we get personal information and why do we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• To process online orders on our website or marketplace stores.
• To send annual reminder emails when the renewals are approaching (no payment information is available to us, so the emails are merely a courtesy offer to purchase from us again if you wish and be unsubscribed at any time.

Some information is shared with third-party companies to facilitate the delivery of electronic and physical products.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting via email: info@simplyantivirus.co.uk
(b) We have a legitimate interest.

How we store your personal information
Your information is securely stored.
We keep the Name, Address, Email, and Telephone Number if provided indefinitely unless requested to be removed (for the reason of being able to send email renewal reminders unless removal is requested. Upon request, We will dispose of your information by deleting your personal data.

Your data protection rights.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@simplyantivirus.co.uk, Tel. 01733 852007, Simply Antivirus Ltd, PO Box 1386, Peterborough, Cambridgeshire, PE2 2TJ if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@simplyantivirus.co.uk, Tel. 01733 852007, Simply Antivirus Ltd, PO Box 1386, Peterborough, Cambridgeshire, PE2 2TJ.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

ICO website: https://www.ico.org.uk