Wholesale Terms and Conditions

WHOLESALE TERMS AND CONDITIONS

Simply Antivirus Ltd
Last updated: 10 August 2026

These Wholesale Terms and Conditions apply to business customers purchasing digital software licences from Simply Antivirus Ltd for business use or resale.

By placing a wholesale order, the Buyer confirms that it is acting as a business and agrees to these Terms.

1. About Us

Simply Antivirus Ltd
Eventus
Sunderland Road
Market Deeping
Peterborough
England
PE6 8FD

Company No. 11512148
VAT No. GB 307415524

Website: www.simplyantivirus.co.uk
Email: info@simplyantivirus.co.uk
Support: support@simplyantivirus.co.uk

2. Business Customers Only

Wholesale sales are business-to-business transactions and do not carry consumer cancellation or cooling-off rights.

The Buyer confirms that:

  • it is purchasing for business use or lawful resale;
  • the person placing the order has authority to act for the business; and
  • all information supplied to Simply Antivirus Ltd is accurate.

We may request reasonable evidence of business status before supplying an order.

3. Orders and Pricing

Orders are subject to availability and acceptance by Simply Antivirus Ltd.

We may refuse or cancel an order before supply where:

  • payment has not been received or authorised;
  • there is an obvious pricing or product-description error;
  • we reasonably suspect fraud or misuse;
  • Manufacturer or regional restrictions prevent supply; or
  • the intended resale channel or territory is not permitted.

Wholesale prices may change from time to time. Any applicable VAT will be added where required.

Where payment has been taken for an order that we cancel before supply, the affected amount will be refunded.

4. Payment

Unless credit terms have been agreed in writing, payment must be made in full before Products are supplied.

Where credit terms apply, invoices must be paid by the stated due date.

We may suspend further supply while any payment remains overdue.

5. Digital Licence Delivery

Products are normally supplied electronically by email, account access or another agreed electronic method.

The Buyer is responsible for providing accurate delivery information and maintaining secure access to the email address or account used to receive Licence Keys.

A Product is treated as delivered once the Licence Key or access information has been sent or made available through the agreed method.

6. Manufacturer and Licence Terms

Products remain subject to the relevant Manufacturer's licence and subscription terms.

These may include:

  • device limits;
  • system requirements;
  • account-registration requirements;
  • activation procedures;
  • payment-method requirements;
  • automatic-renewal arrangements; and
  • geographical restrictions.

Purchasing a Licence Key does not transfer ownership of the underlying software or intellectual property.

The Buyer is responsible for ensuring that Products are suitable for its intended market before purchasing or reselling them.

7. Geographic and Resale Restrictions

Products may be subject to territorial and Manufacturer restrictions.

The Buyer must not knowingly:

  • sell or activate Products outside their permitted region;
  • use VPNs, false addresses or misleading information to bypass restrictions;
  • duplicate or resell the same Licence Key more than permitted;
  • disclose Licence Keys publicly;
  • sell through a prohibited marketplace or sales channel; or
  • describe itself as an authorised representative of Simply Antivirus Ltd or a Manufacturer unless separately authorised in writing.

The Buyer is responsible for ensuring that its own product listings accurately describe regional compatibility and other important licence conditions.

8. Marketplace Sales

Where Products are resold through eBay, Amazon or another marketplace, the Buyer is responsible for complying with:

  • marketplace seller rules;
  • Manufacturer restrictions;
  • applicable consumer law;
  • VAT and tax obligations;
  • refund and cancellation requirements; and
  • customer-service obligations.

Permission to purchase wholesale Products from Simply Antivirus Ltd does not automatically give permission to sell them through every marketplace or territory.

9. Faulty or Incorrect Licence Keys

The Buyer should check deliveries promptly and report any missing, incorrect or suspected defective Licence Keys as soon as reasonably possible.

We may request information such as error messages, screenshots, device details, activation country or Manufacturer support information before confirming that a Licence Key is defective.

Where we establish that a Product was invalid, duplicated before delivery, incorrectly supplied or otherwise materially defective when supplied, we may:

  • provide a replacement;
  • correct the order;
  • issue a credit; or
  • refund the affected Product.

We will not normally provide a refund or replacement where activation failure results from misuse, incompatible systems, regional restrictions, incorrect account details, unauthorised resale or breach of Manufacturer terms.

10. Cancellations and Returns

Wholesale Products are digital goods and are normally non-returnable once supplied.

We will not normally accept cancellations or refunds because:

  • the wrong Product was ordered;
  • the Buyer or End User changed their mind;
  • the Buyer is unable to resell the Product;
  • the Licence Key has already been viewed, disclosed or activated; or
  • disclosed compatibility or regional requirements are unsuitable.

This does not affect remedies available where Simply Antivirus Ltd has supplied an incorrect or genuinely defective Product.

11. Buyer Responsibilities

The Buyer contracts directly with its own customers and is responsible for:

  • accurate product descriptions;
  • customer support;
  • refunds and chargebacks;
  • compliance with applicable consumer law;
  • VAT and tax obligations;
  • keeping Licence Keys secure; and
  • preventing fraudulent or unauthorised resale.

The Buyer must not make promises or commitments on behalf of Simply Antivirus Ltd without our prior written agreement.

12. Manufacturer Changes

Manufacturers may change product names, features, system requirements, activation processes, subscription arrangements or licence conditions.

Simply Antivirus Ltd is not responsible for changes made independently by a Manufacturer after supply, provided the Product materially matched its description when ordered.

13. Liability

Nothing in these Terms excludes liability where it cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence.

Subject to this, Simply Antivirus Ltd will not be liable for indirect or consequential losses, including loss of profit, revenue, business opportunity, goodwill, data or marketplace penalties.

Our total liability relating to an individual order will not normally exceed the amount paid by the Buyer for the Product or Products giving rise to the claim, to the extent permitted by law.

14. Suspension or Termination

We may suspend or terminate wholesale facilities where:

  • payment is overdue;
  • the Buyer materially breaches these Terms;
  • we reasonably suspect fraud or misuse;
  • Manufacturer or territorial restrictions have been breached; or
  • continued supply could create legal, regulatory or commercial risk.

Termination does not affect payment obligations or liabilities that arose before termination.

15. Governing Law

These Terms and any wholesale contract with Simply Antivirus Ltd are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction over disputes arising from these Terms, subject to any mandatory legal requirement that applies otherwise.

Contact

Simply Antivirus Ltd
Eventus
Sunderland Road
Market Deeping
Peterborough
England
PE6 8FD

Company No. 11512148
VAT No. GB 307415524

Email: info@simplyantivirus.co.uk
Support: support@simplyantivirus.co.uk